Great service, we needed a couple of door knobs before Christmas for some rooms relatives were staying in. Ordered at 2pm received the next morning. The beehive door knobs are excellent quality , and so pleased I can finish the doors off.

Hi Emma.
The parcel arrived first thing this morning !! Superb service . Thank you so much for helping me with this dilemma. Your service is first class. I work in retail myself and think we have good customer service , but I definitely learnt from you!
I have just ordered another letter box & cover as I think the large one is but big for our door I haven’t time to wait for exchange due to builders deadline. So, I’ve just ordered the small set on the next day delivery Option. and I’ll return the large ones
Thanks again for making life so easy for me.
Kind regards
Tracy

was looking for a specific type of exterior front door handle . Period looking but able to fit modern euro locks and it had to be spring loaded , so being heavy it would always go back into the neutral position.
Period House quickly came up on my web search.
In a world of buying through online retailers my experience dealing with Period house was excellent. Excellent because it was easy to speak to a real human to clarify certain features and checking that it was in stock before placing the online order. Also they had someone who was prepared to phone me back with an answer to a question of mine that was not obvious at first call. This service made sure I was buying the correct item.. I am certain that in the event of further help ,after sales , the support would still be there… oh I forgot to mention it also arrived super quick , order placed on a Friday …. delivered Saturday am … how’s that for service ? A big thank you to the company.

We are delighted with the quality of this door and it works well with the original doors. Emma at Period House was very helpful and the delivery service was excellent.

This is not the first thing that we have ordered from Period House, we know that they sell very good quality products, provide good advice and great customer service.

Excellent service nice products. Very happy and would defiantly use again when the need arises.

Regards Graeme King

Brilliant store that always go above and beyond with their customer service. We have bought a number of cast iron radiators whilst renovating two houses. The products are always spot on and Emma is always on hand to chase up deliveries and solve any issues that may arise. A really great place if you want quality products you can rely on.

I’ve always had excellent customer service from the team and I find their prices are competitive. When I have a large order I’ll work with them on price.
I feel that they have gone the extra mile each time in terms of sourcing the exact pieces I need and they have kindness at the centre of how they treat customers.
Sarah Bird

Hello!!

Just wanted to give a huge thank you to everyone at period house store, in particular Emma and Jonny (sorry if I’ve got Jonnys name wrong I’m not great with names at times)!

Over the years we’ve now bought 4 radiators from yourselves, each one is perfect, the customer service has been second to none, especially with this last radiator which has been delivered this morning. I’ve had to ring a few times for updates but only because I’m due a baby next week and we’ve been anxious to get it in before the baby arrives. Both Emma and Jonny have always been on the ball and got back to me promptly with updates. Delivery has always been easy and quick!

When the time comes for new radiators downstairs we will certainly be back, although hopefully I won’t be pestering you so much next time haha!

Thank you all so much for your help, baby can arrive anytime now and I can relax so I really can’t thank you enjoy

Natalie & Joe

Xx

My experience with you company was outstanding. The product was of excellent quality and exactly as described. You despatched and delivered as promised. Due to a mix up with the carrier company I only received part of the order. I spoke to your customer services who could not have been more helpful. The man I dealt with contacted the carrier company and resolved the issue keeping me fully informed and I duly received the rest of my order. I can’t speak highly enough of him he was really helpful and went the extra mile to resolve my issue. I would definitely use your company again and would highly recommend you to anyone.
Thank you very much and please thank the person who dealt with my issue in your customer services team he was fab.